Cancellation & Refund Policy

Cancellation Policy:

1. You can cancel your order within 10 minutes of placing it. After that, we cannot guarantee that we can cancel your order.
2. If you need to cancel your order, please contact our customer service team at 96876 18814 as soon as possible. We will do our best to accommodate your request.
3. In the event that we are unable to cancel your order, we will deliver the food to you and charge you the full amount.

Refund Policy:

1. If you receive an incorrect or damaged order, please contact our customer service team immediately at 96876 18814. We will either issue a refund or replace the order.
2. If you are not satisfied with your order for any reason, please contact our customer service team within 24 hours of receiving your order. We will investigate the issue and may issue a refund at our discretion.
3. We do not issue refunds for orders that have been delivered and accepted by the customer.

Exceptions:

1. We do not accept returns or exchanges.
2. If you have a complaint about the quality of the food, please contact our customer service team within 24 hours of receiving your order. We will investigate the issue and may issue a refund or credit at our discretion.
3. If you cancel your order after the 10-minute window, we cannot guarantee a refund.
4. If you do not pick up your order at the designated time, we cannot guarantee a refund.

Contact Information:

If you have any questions or concerns about our cancellation and refund policy, please contact our customer service team at 96876 18814. We are available [insert hours of availability] to assist you.